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Please contact us with any questions or suggestions you may have regarding CapRateIndex.com, or regarding Cap Rate in general.

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Common Questions


Why did I not receive my activation email?

In some cases, our activation email can take up to 10 minutes. In the meanwhile, please check if the activation email is in your spam folder. If you still have not received the activation email, please contact us through the form above.

How do I close my CapRateIndex account?

You can close your account by going to the Profile page, and clicking on the “Close my account”. Once you confirm that you want to close your account, it will be closed immediately and you will no longer have access to your account.

How do I report an error or a bug?

Please contact us through the form above, informing us the error and what information is missing or incorrect so we can investigate.

GDPR (General Data Protection Regulation) / CCPA (California Consumer Privacy Act)

Please contact us through the form above for additional information on GDPR and CCPA.